Breakthrough Lighting

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FAQs

Find answers to the most common questions about Gemstone Lights products and our installation services at Breakthrough Lighting. Can’t find what you’re looking for? Feel free to contact us directly.

About Breakthrough Lighting

Breakthrough Lighting is Vernon's authorized dealer for Gemstone Lights permanent outdoor lighting systems. We provide professional consultation, installation, and support for residential and commercial lighting solutions throughout the North Okanagan region.

Breakthrough Lighting serves Vernon and the surrounding North Okanagan communities, including Coldstream, Armstrong, Enderby, Lumby, Lavington, Okanagan Landing, and Silver Star Mountain. If you're unsure whether we service your area, please contact us!

Yes, Breakthrough Lighting is a fully licensed electrical contractor with Technical Safety BC (FSR-B License) and carries $5 million in liability insurance. We're also registered with WorkSafeBC and comply with all relevant safety standards and regulations.

Breakthrough Lighting was founded by Ted Swan, a certified electrician with over 15 years of experience in the industry. As Vernon's exclusive authorized Gemstone Lights dealer, we've built a strong reputation for quality installations and exceptional customer service.

Getting a quote is easy! You can request a free, no-obligation consultation through our website, by phone at (250) 309-0655, or by email. Our team will schedule a visit to your property to assess your needs, discuss your preferences, and provide a detailed quote based on your specific requirements.

Track Lighting Product Information

Yes, the Gemstone Lights Hub2 controller fully supports both 2.4 and 5Ghz WiFi networks for reliable connectivity.
The cost of Gemstone Lights is based on the linear footage of your home or building and varies depending on the specific requirements of your property. We provide personalized quotes after a consultation to ensure you get an accurate price for your unique needs. Contact Breakthrough Lighting at (250) 309-0655 for a free, no-obligation quote.
Yes, the Gemstone Lights Track Lighting System is IP67 rated for full water resistance, making it suitable for all weather conditions we experience in Vernon and the Okanagan Valley.
Yes, all cables and lights in the Gemstone Lights system are UV-rated to ensure long-term durability, even in our sunny Okanagan climate.
Gemstone Lights are rated for 50,000 hours of use, which is approximately 20 years with average daily use. The system comes with a comprehensive warranty, so you can enjoy your lights with peace of mind.
No. The track is color-matched to your home's exterior and the LEDs are recessed within the track, making them virtually invisible during daylight hours. This ensures your home maintains its aesthetic appeal both day and night.
Gemstone Lights can produce up to 16 million colors, giving you virtually unlimited customization options for any occasion or preference.
Absolutely! Gemstone Lights are designed to withstand extreme weather conditions, including the hot summers and cold winters we experience in Vernon and throughout British Columbia. The system has been extensively tested in Canadian climates and performs reliably year-round.

Installation Process

No. Gemstone Lights systems must be installed by authorized dealers like Breakthrough Lighting. This ensures proper installation, optimal performance, and maintains the validity of your warranty. Our professional installation service guarantees that your system will be correctly installed and properly configured.
Yes, your Gemstone Lights system can be installed in phases. For example, you can start with the front of your property and add the back at a later time. We'll work with you to develop an installation plan that fits your needs and budget.
Most residential installations can be completed within a day, depending on the size and complexity of your property. Our team at Breakthrough Lighting will provide you with a specific timeframe during your consultation.
The Hub2 controller is typically installed near the roofline, on the side of the house, or in a garage attic. During your consultation, our technicians will identify the optimal location for the controller based on your home's layout and access to power.
No, the Gemstone Lights system plugs into a standard outlet. If needed, our electricians can install an appropriate outlet as part of the installation process.
Yes, Breakthrough Lighting offers over 150 color options to match your home's exterior. We carefully select the right color to ensure the track blends seamlessly with your fascia or soffit.
Yes, Gemstone Lights can be installed on various architectural styles, including properties without traditional soffits. Our experienced technicians can customize the installation to work with your specific building design.
Absolutely! Breakthrough Lighting serves both residential and commercial clients throughout Vernon and the North Okanagan. We have experience installing Gemstone Lights on storefronts, restaurants, office buildings, and other commercial properties. Commercial installations are customized to meet the unique needs and architectural features of your business.

App & Control Features

Gemstone Lights are controlled through the Gemstone Lights App, available for both iOS and Android devices. The app allows you to select colors, create custom patterns, set timers, and control various zones of your lighting system. After installation, our team at Breakthrough Lighting will help you set up the app and demonstrate all its features.

Yes, you can still control your Gemstone Lights even if your internet goes down. The system connects directly to your home’s local Wi-Fi network, allowing you to operate the lights through the app as long as your mobile device is connected to the same local network. However, remote access from outside your home will not be available without an internet connection.
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